How to set the priority
1. Locate the Priority section in the right-hand sidebar (just below the Due Date box).
2. Click the dropdown menu (which displays “– – –” by default) to reveal the available priority options and select the appropriate level for your ticket (Low, Medium, or High).
How to change the priority
If you ever need to change the priority, simply click the dropdown menu and select a different level. The ticket will update automatically.
How to remove the priority
To remove the priority select “– – –” from the dropdown menu.
