Step 1: Open the Ticket information page
Option A
1. Navigate to the left sidebar menu and click on Tickets to open your tickets dashboard.
Option B
1. On the Overview page, click on the three dots icon in the Tickets section.
2. Click on All Tickets from the dropdown.
Option C
1. On the Overview page, click on one of the categories in the Tickets section.
Step 2: Find the ticket
1. On the Tickets page, click on the ticket Category filter.
2. Pick one of the Categories from the list.
3. Optional: Click on the Search bar and type in the information of the ticket you’re looking for.
4. Open the ticket information page by clicking on the Title.
Step 3: Convert the ticket
1. Hover over the three dots in the upper right corner.
2. Select Convert to task from the dropdown menu.
3. Search for a project and select it from the list.
4. Once the project is selected, click on the Convert button.
